Terms of Service

By creating an account or using Turf Lion (the “Service”), you agree to these Terms of Service (“Terms”). The Service is operated by Red Label Enterprises (“Turf Lion,” “we,” or “us”). If you are using the Service on behalf of an organization (“Tenant”), you represent that you have authority to bind that organization to these Terms.

You must be at least 18 years old and legally capable of entering into a binding contract to use the Service. The Service is intended for door-to-door sales professionals and their employers; it is not designed for personal or consumer use.

• You are responsible for maintaining the confidentiality of your sign-in credentials.
• You are responsible for all activity under your account.
• You agree to provide accurate, current, and complete information at signup and to keep it updated.
• You may delete your account at any time from the mobile app: Settings → Delete account.

You agree NOT to:

• Knock doors, capture leads, or solicit residents in violation of applicable Do-Not-Knock or Do-Not-Call regulations
• Misrepresent yourself or any product to a customer
• Enter false or fraudulent disposition data, sales, or commission claims
• Reverse engineer, decompile, or attempt to extract source code from the Service
• Use the Service to transmit malware, spam, or unlawful content
• Access another Tenant’s data, even if accidentally exposed
• Resell or sublicense access to the Service without our written consent

Door-to-door sales work involves collecting information about residents. You and your Tenant are responsible for ensuring you have the legal right to collect, store, and process any customer data you enter into the Service, and for complying with applicable privacy laws (including TCPA, CCPA, and state-level Do-Not-Knock registries). Turf Lion provides the tools; you remain the data controller for the customer data you collect.

Some features of the Service are available on paid plans. Pricing, billing cycle, and trial terms are presented at the time you subscribe. You authorize us (or our payment processor) to charge your designated payment method recurringly. Unless otherwise required by law, paid fees are non-refundable. You may cancel your subscription at any time; access continues through the end of the paid period.

The Service, including the Turf Lion mobile and web applications, branding, and underlying technology, is owned by Red Label Enterprises and protected by intellectual property laws. You receive a limited, non-exclusive, non-transferable license to use the Service while your subscription is active.

Your sales activity data, customer records, and pitch recordings remain owned by you and your Tenant. We process this data only as needed to operate the Service for you.

We work to keep the Service available 24/7 but do not guarantee uninterrupted operation. Planned maintenance, third-party outages (Firebase, Clerk, OpenAI, Apple Push, etc.), and unforeseen issues may cause downtime.

We may suspend or terminate your access if you violate these Terms, abuse the Service, or engage in conduct that creates legal exposure for us or our other customers. You may terminate your account at any time. Upon termination, your access ends and your personal account data is deleted subject to the retention rules in our Privacy Policy.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED.

TO THE FULLEST EXTENT PERMITTED BY LAW, RED LABEL ENTERPRISES IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

You agree to indemnify and hold harmless Red Label Enterprises from any claims, damages, or expenses (including reasonable attorneys’ fees) arising out of: (a) your violation of these Terms, (b) your violation of any third-party rights (including customer privacy rights), or (c) your sales activity conducted using the Service.

These Terms are governed by the laws of the State of California, without regard to conflict-of-laws principles. Any dispute arising under these Terms will be resolved exclusively in the state or federal courts located in Los Angeles County, California, and you consent to the personal jurisdiction of those courts.

We may update these Terms from time to time. Material changes will be announced in-app or by email at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.

Questions about these Terms? Email hello@turflion.com.